Payroll Questions

You can view your Payroll and Hours worked on the NextCrew app on the Timesheet tab.

Our payroll cycle is WEEKLY Saturday to Friday paid out the following Friday.

Please see the Payroll Schedule (here)

 

***Paycheck are issued from Kinetic Staffing Solutions (our in house payroll account).

Questions about your paycheck

Please email payroll@trinityeventstaffing.com

Questions or edits with hours submitted (Not yet paid)

Please text 972-366-4725 (Hours Reporting Text Line)

Address Changes
  • Be sure to keep your address up to date on your Profile tab of your NextCrew app
  • If you move, make sure to submit a change of address with the post office
  • Be sure your apartment number is included on your address
  • Be sure your name is written inside your apartment mailbox
Austin & Houston

Paychecks are mailed from Dallas on Fridays. Please allow 7-10 business days to receive through regular mail. Please keep in mind that weather affects the speed in which mail is delivered. We do not currently have direct deposit available at this time.

Dallas/Ft Worth Staff

You can pick up your paycheck at theĀ UPS Store at Meadow and 75 (southbound side)

You MUST show your valid photo ID.

  • Friday 12pm-6pm
  • Saturday 9am-5pm
  • Any paychecks not picked up by Saturday at 5:00pm, will be mailed out Monday to your address on file via standard USPS (no tracking numbers)
  • Addresses within the metroplex are expected to arrive 3-10 business days.
Reissuing Paychecks or Paycheck Stubs:
  • Please allow 30 days for missing paychecks to be delivered or returned
  • If you do not want to wait and would like for your check to be reissued
    • There is a $30 reissuing fee (from the bank) that will be deducted from the total check amount
    • There is no fee to reissue a payroll check after 30 days
    • Reissued checks can be mailed or picked up at the Trinity office
  • If you have lost your paycheck stub(s) and need them reissued
    • There is a $5 fee (from the payroll company) per paycheck stub to be reissued
    • Paycheck stubs may take 3-7 business days to be reissued
    • Reissued paycheck stubs can be mailed or picked up at the Trinity office

 

 

Contact Us :
800-861-8125